This is where you set conditions that you want Web ViewPoint Enterprise to watch for, issue alerts, and take action when they occur.  You may set as many alert conditions as needed. Web ViewPoint Enterprise can watch the following set of entities and metrics.

Entities Metric Description
EMS   Alert when an event matching the specified filter criteria is met.
CPU Down Alert when any CPU goes down.
CPU % Busy % of the interval time that the processes spent of the ready list. Alert when the actual value if of CPU is above the threshold. (CPU-QTIME CPU / DELTA-TIME CPU)
CPU Queue Length % of the interval time that the processes spent of the ready list. Alert when the actual value if of CPU is above the threshold. (CPU-QTIME CPU / DELTA-TIME CPU)
CPU % Memory Left % of Memory remaining on the CPU. Alert when the actual value of any CPU is below the threshold. (ENDING-FREE-MEM CPU / MEM-FRAMES CPU) * 100
CPU GB Memory Left Memory remaining in GB on the CPU. Alert when the actual value of any CPU is below the threshold. (ENDING-FREE-MEM CPU * PAGE-SIZE-BYTES CPU) / (1024^3)
IPU % Busy % of the interval time that the IPU was busy. Alert when the actual value of any IPU is above the threshold. (IPU-BUSY-TIMEn CPU / DELTA-TIME CPU) * 100
IPU Queue Length % of the interval time that the processes spent of the ready list. Alert when the actual value of any CPU is above the threshold. (IPU-QTIMEn CPU / DELTA-TIME CPU)
Program Down Alert when the specified process is not running.
Process Looping Alert when any process is currently running at a reduced priority due to heavy processor use.
Process % Busy % of the interval time that the CPU spent executing this process. Alert when the actual value if of any or specified process is above the threshold. (CPU-BUSY-TIME PROCESS / DELTA-TIME PROCESS) * 100
Process Receive Queue Number of messages waiting on the process message input queue/$RECEIVE. Alert when the actual value if of any or specified process is above the threshold. (RECV-QTIME PROCESS / DELTA-TIME PROCESS)
Process MB Memory Memory used in MB on the CPU. Alert when the actual value if of any or specified process is above the threshold. (PRES-PAGES-QTIME PROCESS / DELTA-TIME PROCESS) * PAGE-SIZE-BYTES CPU) / (1024^2)
Program MinImum Process Count Number of instances of the specified program. Alert when the actual value if of specified program is below the threshold.
Program Maximum Process Count Number of instances of the specified program. Alert when the actual value if of specified program is above the threshold.
Disk Down Alert when any or specified disk is down.
Disk % DP2 Busy % of the interval time that the CPU spent executing the DP2 process. Alert when the actual value if of any or specified DP2 process is above the threshold. (CPU-BUSY-TIME PROCESS / DELTA-TIME PROCESS) * 100
Disk % Device Busy % of the interval time of which requests of any number or type were queued to this disk in this processor. Alert when the actual value if of any or specified disk is above the threshold. (DEVICE-QBUSY-TIME DISC / DELTA-TIME DISC) * 100
Disk Queue Length Number of requests on the disk process internal queue. Alert when the actual value if of any or specified disk is above the threshold. (REQUEST-QTIME DISC / DELTA-TIME DISC)
Disk Cache Hit Rate % of requests served from cache. Alert when the actual value if of any or specified disk is below the threshold. (C.HITS DISC / (C.HITS DISC + C.MISSES DISC)) * 100
Disk % Full % of disk space capacity used.Alert when the actual value if of any or specified disk is above the threshold.
CLIM Link Status Alert when any of the CLIMs is not in the STARTED state
CLIM Link Status Alert when any of the PROVs not in the STARTED state
TMF Abort Rate % of the transactions that were aborted. Alert when the actual value of any process is above the threshold.
TMF Audit Trail % Full % of Audit trail capacity. Alert when the actual value of the audit trail files is above the threshold.
TMF Hung Xns Alert when any of the TMF transactions are in the HUNG state.
TMF Long Xns Alert when any transaction runs longer than the threshold.
TMF Begin Xns State Alert when BeginTrans status is not ENABLED.
TMF Audit Dump Alert when the status of any Audit Dump  is not Active or its state is not ENABLED.
TMF Data Volume Alert when the status of any Audit Trail data volume is not ONLINE.
RDF State Alert when the RDF State is not NORMAL
RDF Volume Alert when any of the RDF volumes are in error condition.
RDF Process Alert when any of the RDF processes are in error condition.
RDF RTD Time Alert when the RTD time of the extractor process exceeds the threshold.
RDF Rel. Byte Address Alert when the Relative Byte Address of the extractor process does not change.
NetBatch Start By Time in hh:mm by which the specified NetBatch job must start. Alert when the job does not start by the specified time or if the start time of the job is after the specified time.
NetBatch Stop By Time in hh:mm by which the specified NetBatch job must stop. Alert when the job does not stop by the specified time or if the stop time of the job is after the specified time.
NetBatch Too Short Time in seconds taken by the NetBatch job to execute.  Alert when actual value of any job is above the threshold.
Expand State Alert when the state of the Expand Line or Path is not STARTED.
Spooler Job Count Number of jobs in the spooler. Alert when actual value is above the threshold.
Spooler Max Job Number Highest Job Id of the jobs in the spooler. Alert when actual value is above the threshold.
Spooler % Full % of allocated file space of the spooler’s data file used.Alert when the actual value if specified file is above the threshold.

Note: While the action taken in response to occurrence of a certain event is similar to that of other entities, the triggering condition is different.

Summary list displays a list of previously defined Alerts.  Click on any column heading to sort the list for that column. Click on Edit or Delete button, next to each Alert to edit its profile, or delete its definition.

Click on the Add button on the top right to add a new Alert profile. Following are the parameters to select:

  • Watch for: Select the Entity and Metric. Both are required. The applicable metrics for the selected entity are shown.
  • Threshold: Identify what constitutes a Major and Minor alert condition. You must specify at least one type.
    • Specify the threshold value and the duration for which it must persist for an alert condition to be considered as breached.
    • Note: State metrics such as CPU Down, Process Looping etc. Don’t have tolerance conditions. These are considered as Major and an alarm would be generated as soon as the condition occurs.
  • Monitor: Specify how frequently Web ViewPoint Enterprise should watch for this profile and select weekdays and hours which this profile applies to.  Default is 24*7.
  • Forward:
    • Two choices:
      • Enterprise Manager
        • via SNMP – directs alarms generated by above conditions to an Enterprise Manager tool (e.g. Tivoli) via SNMP traps.  Information on where to send the SNMP trap must be specified via the Delivery section.
        • via JSON – directs alarms generated by above conditions to an Enterprise Manager tool (e.g. Moog) via JSON data.  Information on where to send the JSON must be specified via PARAM (PARAM JSON-ENTERPRISE NN.NN.NN.NN) in the STRTWVPE file within Web ViewPoint Enterprise subvolume.
      • Any one or more users via Email or text message to their cell phone.  A list of users previously defined via the Users section will be displayed to select from.  Choose from Email or text.  Note that these options appear, only if all selected users have their email and phone # recorded in their profile.
    • Notifications can be sent either once when the alarm is generated or at a specified frequency until the conditions resolves.
    • Users can also set to receive notifications when the condition resolves.
    • You could specify the same or different forwarding actions for Minor and Major conditions. The Sync option copies the Minor forward settings to Major.
    • Escalate: Notify any one or more users via Email or text message to their cell phone when the condition does not resolve after the specified period of time.
  • AutOp: Here you can ask Web ViewPoint Enterprise to also take an action when this condition is noticed.  You may ask it to Obey an Obey file, or Run a TACL macro. If so, select the option, and then select orderly from the volume to subvolume to file list to select the Obey or TACL macro file. You can also specify the outfile where the results of the operation would be logged.
  • Status: Activate or deactivate a profile. Web ViewPoint will not monitor conditions for inactive profiles.
  • Log every breach: Controls the level of information related to this profile’s activity is recorded.
    • By default, it is set to No and the following information is logged
      • Alarm generation
      • Details regarding the first notification
      • Details regarding the recovery notification
      • Escalation
      • Automated operation
    • If detailed logging is specified, then in addition to the above, the following is logged
      • Instances when thresholds are breached
      • Instances when alarm is not  generated because the thresholds are within tolerance

Reset puts all fields back to their default value.  Click on Submit to add the new Alert profile.

Note: Click here for more information on how to setup and configure alerts.