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Getting Started
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Dashboard
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Events
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Operation
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Analyses
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Admin
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- Alerts - Overview
- Are there any prerequisites before I create and forward Alerts?
- How can I forward Alerts to Enterprise Manager Tools?
- What are my options for adding and customizing Alerts?
- How can I check the status of my Alerts?
- How can I Activate and Deactivate Alerts?
- Do I have an option of viewing Alerts that were generated i.e. Alert Logs?
- How can I take an automated action when the Alert conditions are breached?
- Can I copy Alerts from one NonStop server to another?
- How can I suppress alerts for duplicate EMS messages?
- How can I escalate Alerts?
- How can I check Alert Detail for a specific metric?
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- Overview - Delivery
- What delivery options do I have?
- How can I configure/update SMTP information?
- How can I configure Alert Delivery via SMS Text?
- What are the supported SNMP Versions?
- How can I configure SNMP protocol?
- How can I configure SYSLOG protocol?
- How to set up Alert Delivery to Enterprise Manager via JSON data?
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- Overview - Create and Manage Users and Response Teams
- Are there multiple authentication methods?
- Can I restrict user permissions to specific sections of the Product?
- Can staff members create their own Alerts?
- Can Manager add Alerts and make them public to other Staff users?
- Add a Group instead of individual aliases
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Onboard Your Own Apps
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Configurations and Considerations
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Troubleshooting Tips
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Spooler Monitor
Are there multiple authentication methods?
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Web ViewPoint Enterprise supports MFA authentication in addition to the traditional TACL/SAFEGUARD authentication. The authentication method is transparent to the user and will not see a difference in the authentication interaction.
If MFA is used, the user required to provide the PIN+Token combination when prompted for the password. Web ViewPoint Enterprise does not provide any direct indication of the authentication method that has been configured for the specified user. Depending on the CCMOPER-TIMEOUT and CCMOPER-AUTHENCACHE values, when accessing Admin operations and/or Operation functions, the user will be asked for re-authentication. This is addition to the authentication done at the logon screen.
Note:
If the token has expired or has to be resychronized, the user needs to do it in TACL outside of Web ViewPoint Enterprise. WVP E does not handle this scenario currently.
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