Getting Started

• Overview

  • Getting Started - Overview

• What's New?

  • What's New? - Overview

• Architecture

  • Architecture - Overview

• Navigating Through Features

  • Navigating through Features - Overview
  • Log Browser
  • Prompt Browser
  • Setting Profile User Preferences

Dashboard

• Overview

  • Global Dash - Overview

• Monitor your server and application metrics

  • Understanding Metrics
  • Monitor Thresholds
  • Toolbar Options

• Create your dashboard

  • Accessing Dashboard
  • Dashboard User Settings
  • Add and Edit Frames
  • Configure Dashboard Profiles

• Drill down for more details

  • PSTATE of a Process
  • Network Trend and Active Sockets
  • CPU Detail
  • Disk Trend

• Get historical data

  • Historical Data

• Connect to Remote or Local Analyst

  • How do I log into Remote Analyst?
  • Connecting to Local Analyst

Events

• Overview

  • Events - Overview
  • Events Display
  • Events Lite

• View Live Events

  • How can I share these Events with other team members?
  • How can I see the Token Dump Information of an Event?
  • Live Event View

• Query Events from a Log File

  • Can I choose the order in which I can read from the EMS logs?
  • How can I view Events from log files?

• Filtering options

  • Can I use Filter file and search string together?
  • Can I search using a specific Owner, SSID, and Event Number?
  • How can I search for Events with a specific string?

• Acknowledge Events

  • What happens when a Critical Event is acknowledged?
  • How can I hide the Events that are acknowledged?
  • How can I acknowledge an Event?

• Create Event Profiles

  • Can I share my Event Profiles with other group users/alias?
  • How to manage my profiles?

• Customize Event Display Screen

  • How can I change the default columns in Events Display Screen?
  • How can I change the Event colors?
  • How can I change the background color of my Events Display Screen?

Operation

• Overview

  • Operation - Overview

• Access and Manage your Storage

  • Storage - Overview
  • Can any user who has access to Storage feature make changes to a file?
  • What are the different file level commands a user can execute on Guardian?
  • Can a user create a new folder or/and a file in OSS?
  • What are the different file level commands a user can execute on OSS?

• View and Manage Spoolers

  • Spoolers - Overview
  • Can I email my Spooler job output to users?
  • Can I see Spooler jobs of all users?
  • Can I delete Spooler jobs?

• View Pathways

  • Pathway - Overview
  • How can I check the status and statistics of a selected Pathway?
  • How do I add new TERM to a Pathway?
  • How do I add new TCP to a Pathway?
  • How do I add new Server to a Pathway?
  • How can I execute Pathway level commands on TCP, Term, and Server?
  • How can I access the quick commands?

Analyses

• Overview

  • Analyses - Overview

• Events

  • Events Analyzer - Overview
  • How can I get the yearly breakdown of Events?
  • How can I get a monthly breakdown of Events?
  • How can I drilldown Events of a particular day?
  • How can I see Events in a Weekday View?
  • How can I filter Events from a specific Owner - Subsystem?

• Storage

  • Storage Analyzer - Overview
  • How can I check my Disk/Volume summary?
  • How can I check my Disk Trending?
  • How can I perform filtering based on User Group?
  • How can I view Subvolume summary?
  • How can I filter to view files owned by me or a specific user?
  • What file level permissions can I perform?

Admin

• Overview

  • Admin - Overview

• Create and Manage Alerts

  • Alerts - Overview
  • Are there any prerequisites before I create and forward Alerts?
  • How can I forward Alerts to Enterprise Manager Tools?
  • What are my options for adding and customizing Alerts?
  • How can I check the status of my Alerts?
  • How can I Activate and Deactivate Alerts?
  • Do I have an option of viewing Alerts that were generated i.e. Alert Logs?
  • How can I take an automated action when the Alert conditions are breached?
  • Can I copy Alerts from one NonStop server to another?
  • How can I suppress alerts for duplicate EMS messages?
  • How can I escalate Alerts?
  • How can I check Alert Detail for a specific metric?
  • How can I configure/update SMTP information?
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• Setup Alert Delivery Protocols

  • Overview - Delivery
  • What delivery options do I have?
  • How can I configure Alert Delivery via SMS Text?
  • What are the supported SNMP Versions?
  • How can I configure SNMP protocol?
  • How can I configure SYSLOG protocol?
  • How to set up Alert Delivery to Enterprise Manager via JSON data?

• Create and Manage Users and Response Teams

  • Overview - Create and Manage Users and Response Teams
  • Are there multiple authentication methods?
  • Can I restrict user permissions to specific sections of the Product?
  • Can staff members create their own Alerts?
  • Can Manager add Alerts and make them public to other Staff users?
  • Add a Group instead of individual aliases
  • User Access Log

• Manage Licenses

  • License - Overview
  • Can I activate the product without a license key?
  • How can I activate a newly received license key manually?
  • Can I update my license automatically via web?
  • Will I be warned of license expiry?
  • What is a secondary license?

• Manage Threshold Conditions

  • Thresholds - Overview
  • How can I change the default threshold values?
  • Are the threshold settings user based?
  • How can I deactivate my Thresholds?

• Setup EMS related configurations

  • How can I define Events generated by my in-house applications?
  • Exceptions
  • How can I add Owners and SSIDs which can reflect in Events settings?
  • How can I create custom skins for Events Live screen?
  • How can I add Display Templates?

• Learn and Manage Pathways

  • Admin Pathways - Overview
  • How can I Learn Pathways?
  • How can I Manage Pathways?
  • How can I Add a Group?
  • How can I Manage a Group?

• Create and Manage Phone Carriers

  • How can I add other phone carriers to the list?
  • Can I manage my phone carriers?

• Import/Export

  • Are there any prerequisites for Import/Export feature?
  • How can I copy data between servers?
  • How can I view import/export log events?

Onboard Your Own Apps

• Overview

  • Onboard your own Apps - Overview

• My NonStop

  • My NonStop - Overview

Configurations and Considerations

• Neighborhood Configuration
• Multi-Language Support
• Installing Web ViewPoint Enterprise EMS Template
• Updating Owner SSIDs

Troubleshooting Tips

• Launching Web ViewPoint Enterprise

  • Unable to Connect Error

Plugins

• Spooler Monitor
• Connex Monitor
• Base24 Monitor
• Shadowbase Monitor

Smart Metrics

• Smart Metrics - Overview