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  • Solutions
    • Automated Operation Management
      • Web ViewPoint Enterprise
      • Shadowbase Monitor
      • Base24 Monitor
      • Connex Monitor
    • Smart Performance Analytics
      • Remote & Local Analyst
    • iManAIge – AI for Enterprise
      • Introducing iManAIge
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Getting Started

  • Overview

    • Getting Started - Overview
  • What's New?

    • What's New? - Overview
  • Architecture

    • Architecture - Overview
  • Navigating Through Features

    • Navigating through Features - Overview
    • Log Browser
    • Prompt Browser
    • Setting Profile User Preferences

Dashboard

  • Overview

    • Global Dash - Overview
  • Monitor your server and application metrics

    • Understanding Metrics
    • Monitor Thresholds
    • Toolbar Options
  • Create your dashboard

    • Accessing Dashboard
    • Dashboard User Settings
    • Add and Edit Frames
    • Configure Dashboard Profiles
  • Drill down for more details

    • PSTATE of a Process
    • Network Trend and Active Sockets
    • CPU Detail
    • Disk Trend
  • Get historical data

    • Historical Data
  • Connect to Remote or Local Analyst

    • How do I log into Remote Analyst?
    • Connecting to Local Analyst

Events

  • Overview

    • Events - Overview
    • Events Display
    • Events Lite
  • View Live Events

    • How can I share these Events with other team members?
    • How can I see the Token Dump Information of an Event?
    • Live Event View
  • Query Events from a Log File

    • Can I choose the order in which I can read from the EMS logs?
    • How can I view Events from log files?
  • Filtering options

    • Can I use Filter file and search string together?
    • Can I search using a specific Owner, SSID, and Event Number?
    • How can I search for Events with a specific string?
  • Acknowledge Events

    • What happens when a Critical Event is acknowledged?
    • How can I hide the Events that are acknowledged?
    • How can I acknowledge an Event?
  • Create Event Profiles

    • Can I share my Event Profiles with other group users/alias?
    • How to manage my profiles?
  • Customize Event Display Screen

    • How can I change the default columns in Events Display Screen?
    • How can I change the Event colors?
    • How can I change the background color of my Events Display Screen?

Operation

  • Overview

    • Operation - Overview
  • Access and Manage your Storage

    • Storage - Overview
    • Can any user who has access to Storage feature make changes to a file?
    • What are the different file level commands a user can execute on Guardian?
    • Can a user create a new folder or/and a file in OSS?
    • What are the different file level commands a user can execute on OSS?
  • View and Manage Spoolers

    • Spoolers - Overview
    • Can I email my Spooler job output to users?
    • Can I see Spooler jobs of all users?
    • Can I delete Spooler jobs?
  • View Pathways

    • Pathway - Overview
    • How can I check the status and statistics of a selected Pathway?
    • How do I add new TERM to a Pathway?
    • How do I add new TCP to a Pathway?
    • How do I add new Server to a Pathway?
    • How can I execute Pathway level commands on TCP, Term, and Server?
    • How can I access the quick commands?

Analyses

  • Overview

    • Analyses - Overview
  • Events

    • Events Analyzer - Overview
    • How can I get the yearly breakdown of Events?
    • How can I get a monthly breakdown of Events?
    • How can I drilldown Events of a particular day?
    • How can I see Events in a Weekday View?
    • How can I filter Events from a specific Owner - Subsystem?
  • Storage

    • Storage Analyzer - Overview
    • How can I check my Disk/Volume summary?
    • How can I check my Disk Trending?
    • How can I perform filtering based on User Group?
    • How can I view Subvolume summary?
    • How can I filter to view files owned by me or a specific user?
    • What file level permissions can I perform?

Admin

  • Overview

    • Admin - Overview
  • Create and Manage Alerts

    • Alerts - Overview
    • Are there any prerequisites before I create and forward Alerts?
    • How can I forward Alerts to Enterprise Manager Tools?
    • What are my options for adding and customizing Alerts?
    • How can I check the status of my Alerts?
    • How can I Activate and Deactivate Alerts?
    • Do I have an option of viewing Alerts that were generated i.e. Alert Logs?
    • How can I take an automated action when the Alert conditions are breached?
    • Can I copy Alerts from one NonStop server to another?
    • How can I suppress alerts for duplicate EMS messages?
    • How can I escalate Alerts?
    • How can I check Alert Detail for a specific metric?
    • How can I configure/update SMTP information?
  • Setup Alert Delivery Protocols

    • Overview - Delivery
    • What delivery options do I have?
    • How can I configure Alert Delivery via SMS Text?
    • What are the supported SNMP Versions?
    • How can I configure SNMP protocol?
    • How can I configure SYSLOG protocol?
    • How to set up Alert Delivery to Enterprise Manager via JSON data?
  • Create and Manage Users and Response Teams

    • Overview - Create and Manage Users and Response Teams
    • Are there multiple authentication methods?
    • Can I restrict user permissions to specific sections of the Product?
    • Can staff members create their own Alerts?
    • Can Manager add Alerts and make them public to other Staff users?
    • Add a Group instead of individual aliases
    • User Access Log
  • Manage Licenses

    • License - Overview
    • Can I activate the product without a license key?
    • How can I activate a newly received license key manually?
    • Can I update my license automatically via web?
    • Will I be warned of license expiry?
    • What is a secondary license?
  • Manage Threshold Conditions

    • Thresholds - Overview
    • How can I change the default threshold values?
    • Are the threshold settings user based?
    • How can I deactivate my Thresholds?
  • Setup EMS related configurations

    • How can I define Events generated by my in-house applications?
    • Exceptions
    • How can I add Owners and SSIDs which can reflect in Events settings?
    • How can I create custom skins for Events Live screen?
    • How can I add Display Templates?
  • Learn and Manage Pathways

    • Admin Pathways - Overview
    • How can I Learn Pathways?
    • How can I Manage Pathways?
    • How can I Add a Group?
    • How can I Manage a Group?
  • Create and Manage Phone Carriers

    • How can I add other phone carriers to the list?
    • Can I manage my phone carriers?
  • Import/Export

    • Are there any prerequisites for Import/Export feature?
    • How can I copy data between servers?
    • How can I view import/export log events?

Onboard Your Own Apps

  • Overview

    • Onboard your own Apps - Overview
  • My NonStop

    • My NonStop - Overview

Configurations and Considerations

  • Neighborhood Configuration
  • Multi-Language Support
  • Installing Web ViewPoint Enterprise EMS Template
  • Updating Owner SSIDs

Troubleshooting Tips

  • Launching Web ViewPoint Enterprise

    • Unable to Connect Error

Plugins

  • Spooler Monitor
  • Connex Monitor
  • Base24 Monitor
  • Shadowbase Monitor

Smart Metrics

  • Smart Metrics - Overview
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