< All Topics
Print

How can I escalate Alerts?

Updated
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
  • Head over to Admin -> Alerts.
  • Click on either Add or Edit Alert button.
  • In the Settings tab, set your Source, and set your Minor and Major Threshold Conditions. When a condition jumps from your defined minor threshold condition to major threshold condition, the Alert gets escalated.
  • Under the Forward tab, you’ll find “Escalate to” field through which you can select the users you want to escalate the Alert to via Email or Text. It also has the option to set timer for sending the message.

Was this article helpful?
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Previous How can I suppress alerts for duplicate EMS messages?
Next How can I check Alert Detail for a specific metric?
Table of Contents
WordPress Image Lightbox Plugin
Memory: 6MB (1.17% of 512MB)
Skip to content