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How can I hide the Events that are acknowledged?

UpdatedFebruary 14, 2023
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Hiding an Acknowledged Event

  • Go to Admin -> EMS -> Templates.
  • On the Display Template screen, you can either add a new Template or edit an existing one.
  • Hide Acknowledged Events button will give an option whether an Acknowledged Event should be removed/hidden.
  • Note that unless Public option is checked, a Template is available only to the user who creates it. Also, note that this does not overwrite the main parameter set on NonStop (HIDEACKS) which controls whether Acknowledged Events should be removed from the screen. If HIDEACKS is set to Yes, then all Acknowledged Events will be removed for everyone.
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