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- Alerts - Overview
- Are there any prerequisites before I create and forward Alerts?
- How can I forward Alerts to Enterprise Manager Tools?
- What are my options for adding and customizing Alerts?
- How can I check the status of my Alerts?
- How can I Activate and Deactivate Alerts?
- Do I have an option of viewing Alerts that were generated i.e. Alert Logs?
- How can I take an automated action when the Alert conditions are breached?
- Can I copy Alerts from one NonStop server to another?
- How can I suppress alerts for duplicate EMS messages?
- How can I escalate Alerts?
- How can I check Alert Detail for a specific metric?
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- Overview - Delivery
- What delivery options do I have?
- How can I configure/update SMTP information?
- How can I configure Alert Delivery via SMS Text?
- What are the supported SNMP Versions?
- How can I configure SNMP protocol?
- How can I configure SYSLOG protocol?
- How to set up Alert Delivery to Enterprise Manager via JSON data?
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- Overview - Create and Manage Users and Response Teams
- Are there multiple authentication methods?
- Can I restrict user permissions to specific sections of the Product?
- Can staff members create their own Alerts?
- Can Manager add Alerts and make them public to other Staff users?
- Add a Group instead of individual aliases
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Configurations and Considerations
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Troubleshooting Tips
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How can I add Display Templates?
UpdatedJanuary 25, 2022
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- Go to Admin -> EMS -> Templates.
- A Template sets the columns you want to see on your Events screen. You will assign a name to each Template you define here. List of available Templates will be listed on Events Setting screen, under the Display ribbon.
- Here, a summary screen shows the previously defined Templates. You can delete or edit a displayed Template by clicking on the delete or edit button of its row.
- Click on Add button on the top right of the Window, to add a new Template.
- Following are the available settings:
- Name: Give the new Template a unique name.
- Set Configuration Like: This is displayed if there are one or more Templates previously defined. You may click to select one and display its setting here.
- Available tokens: Lists EMS standard and previously defined tokens. Click on a Token in the Available list to select it. Click on a Token in the Selected list to move it back to Available.
- More… Click on the More… button to retrieve from a list of Tokens previously generated from certain Owner-Subsystem-Events. Click displays the following Window, and settings.
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- Collector: Select a Collector from the displayed list.
- Event: Select Owner (TANDEM is default), Subsystem, and an event number.
- From: Select a Date and Time.
- Receive up to: Number of Events to retrieve and examine.
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- Click on Submit. This will review Events from the specified Collector log files to the set period. List of Tokens from those Events will be added to the Available List.
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- Hide Acknowledged Events: Whether an Acknowledged Event should be removed/hidden. Note that unless Public option is checked, a Template is available to the user who creates it. Also note that this does not overwrite the main parameter set on NonStop that controls whether Acknowledged Events should be removed from the screen. If that parameter is set, then all Acknowledged Events will be removed for everyone.
- Public: Set whether this Template should be available to other users.
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- Click on Preview button to preview how the Template setup will look like.
- Click on the Save button to save the Template.
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