Web ViewPoint Enterprise Knowledge Base
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How can I add other phone carriers to the list?

  • Logon to Web ViewPoint Enterprise, navigate to Admin -> Phone Carriers.
  • This screen lists the phone carriers that have been already configured. The email address corresponds to the SMS mailbox address of the Phone carrier to which Web ViewPoint Enterprise will send SMS notifications. The user’s cell phone number along with the SMS mailbox address makes up the email address to which the notification will be sent to. The phone carrier will then deliver this message as a SMS to the user’s phone device.
  • Click on the ‘Add’ button in the top right corner. Populate the Carrier and Email Address fields and click on the ‘Add’ button. Please note that Email address is of the form ‘@mailserver.com’.
    • Note: If the user would like to add a Phone carrier in the Web ViewPoint Enterprise database, check the ‘Add to master list’ text box and click on the submit button. An email with the Phone carrier’s details will be opened, please email it to webviewpoint@hpe.com and we will update the Phone carrier database within Web ViewPoint Enterprise.

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