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How can I hide the Events that are acknowledged?

UpdatedJanuary 13, 2022
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Hiding an Acknowledged Event

  • Go to Admin -> EMS -> Templates.
  • On the Display Template screen, you can either add a new Template or edit an existing one.
  • Once you click on either, Hide Acknowledged Events button will help you set whether an Acknowledged Event should be removed/hidden. Note that unless Public option is checked, a Template is available to the user who creates it. Also note that this does not overwrite the main parameter set on NonStop that controls whether Acknowledged Events should be removed from the screen. If that parameter is set, then all Acknowledged Events will be removed for everyone. 

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